Terms of Service

Who we are

GlyphSlip is a software service of Arbitrary Logic Labs ("we"), sold to businesses that run lodging, parking, marina, valet or event properties ("you"). It is not offered to consumers.

Your subscription

Plans are priced by room count (Boutique $149 a month · Standard Corridor $229 a month · Full Resort $299 a month), plus applicable tax, with $0 setup. Annual prepay is 10 times the monthly price. New subscriptions start with a 14-day free trial; a card is required at checkout.

Automatic renewal

Your subscription renews automatically at the end of each billing period — every month, or every year on annual — at the price shown at checkout plus tax, until you cancel. You agree to this when you tick the consent box before checkout, and your receipt repeats these terms.

We e-mail your billing address before a price change takes effect; the new price applies only from a renewal after that notice.

Cancelling

Cancel any time online: 💳 Manage Billing in GlyphSlip Desk (Owner), or the link in any receipt, opens the billing portal — sign in with your billing e-mail and a one-time code. Cancelling stops the next renewal; the service runs to the end of the period you paid for. Cancel during the trial and you are not charged.

After an account closes, a guest pass already bound keeps working until that stay's own checkout — a guest never loses a pass because an invoice failed.

Taxes

Prices are before tax. Stripe calculates and collects sales tax where it applies. GlyphSlip labels add-on charges for your own property-management system; it never computes, collects or remits your lodging or sales tax.

Acceptable use

Do not put guest names, phone numbers, e-mail addresses or payment data into GlyphSlip, and do not use it to identify a person. A Lockout ID confirms a phone, not a person — follow your own key policy. GlyphSlip never calls, schedules or authorises a tow.

Your data

You own your property's data. We process it only to run the service for you (see the Privacy Notice & DPA) and delete it on the schedule stated there.

Warranty and liability

The service is provided as is. To the extent the law allows, our total liability for any claim is limited to the fees you paid in the 12 months before the claim, and neither side is liable for indirect or consequential losses.

Law and venue

These terms are governed by the laws of the State of California. Any dispute is heard in the state or federal courts located in Orange County, California.

Contact

Questions about these terms: ENVOY, the studio's public desk.